References

Abraham, K., 2009. Managing Human Resource. 4th ed. New York: Prentice Hall.

Armstrong, M., 2014. A guide to people management. In Armstrongs Essential Human Resource Management Practices. pp.143-51.

Asare-Bediako, K., 2002. Professional skills in Human Resource Management. Accra: Kasbed Ltd.

Birdi, C. et al., 2008. The Impact of Human Resource and Operational management Practices on Company Productivity. Personnel Psychology, pp.67-70.

Bolger, B., 2015. Human Capital Is Critical to ISO 9001:2015 Success. [Online] Available at: https://www.qualitydigest.com/inside/standards-article/human-capital-critical-90012015-success-022618.html [Accessed 21 November 2018].